Digital Agency Operations Director
Job Description
About Jumpfactor 8-time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies. Largest in our niche, scaling 5X.
The Role Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. Full accountability for delivery quality, team performance, and operational excellence.
What You’ll Own
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Lead 8 leaders and a team of 70
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Drive KPI performance + client ROI
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Capacity planning, hiring, profitability
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Enforce SOPs, playbooks, accountability
• Remove roadblocks, ensure delivery quality
What You Bring
• 8+ years experience (4+ in marketing/project mgmt)
• 4+ years managing 10+ (scaled 50–100 teams)
• Strong across digital channels (SEO, paid, web, etc.)
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Proven in $15M-$50M+ environments
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Systems + KPI-driven operator
• Strong leader, highly organized, data-driven
• Agency experience + EOS familiarity (asset)
Not for You If
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You avoid tough calls or accountability
• You prefer strategy over execution ownership
• You can’t operate in high-performance environments
Why Jumpfactor
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100% remote, high-performance team
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5X growth trajectory
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Paid learning + development
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High ownership and impact
Join a Winning Team 8 Growth500 awards. $1.9B+ revenue driven. Built for operators who deliver.
Originally posted on Himalayas
