Director, Productivity & Resource Utilization

Director, Productivity & Resource Utilization

Summary of Position:

The Director of Productivity & Resource Utilization will lead the development, implementation, and oversight of productivity and benchmarking strategies to enhance operational efficiency for our Global and Direct employees. Reporting to the VP of Global and Central Support, this role is pivotal in driving productivity initiatives, leading and managing teams, and ensuring adherence to Verisma's Quality, Compliance, and Security standards. A key aspect of this position involves managing our global resource teams, policies, objectives, and initiatives.

The role aims to elevate productivity and efficiency within the organization by instituting standard workflows, best practices, and cross-functional initiatives.

Duties &

Responsibilities:

• �� Develop and implement productivity strategies by identifying areas for improvement, setting performance targets, and designing initiatives to enhance output and efficiency
• �� Lead and manage teams, including hiring, training, and performance management
• �� Grow and diversify our Global Resources offerings while ensuring that Verisma Quality, Compliance, and Security standards are met
• �� Monitor key performance indicators (KPIs), conduct productivity audits, and use data to identify trends and areas for improvement
• �� Work with various departments and levels of leadership to ensure alignment on productivity goals and facilitate cross-functional initiatives
• �� Foster a culture of continuous improvement by promoting best practices and encouraging employee engagement
• �� Optimize resource allocation, including labor and technology, to maximize productivity and minimize waste
• �� Work closely with Compliance & Privacy to ensure that productivity strategies and initiatives comply with relevant regulations and organizational policies
• �� Communicate productivity improvements and recommendations to senior leadership and stakeholders
• �� Collaborate with the Training Team to create a Productivity Enhancement Program to inform, educate, and assist leaders in understanding the foundational concepts of productivity. Streamline data standardization process and assist in the creation and delivery of related training/educational materials and operational reports
• �� Oversee the creation and distribution of standardized operational productivity reports to guide data-driven decision making across the organization and to identify opportunities for improvement, ensuring alignment with organizational goals
• �� Develop and implement strategies to improve efficiency and reduce costs
• �� Monitor and analyze performance metrics to identify areas for improvement
• �� Collaborate with cross-functional teams to identify process improvements and implement solutions
• �� Lead process improvement projects and manage project timelines
• �� Develop and maintain strong relationships with key stakeholders and partners
• �� Provide training and support to team members to ensure efficient processes are maintained
• �� Stay up-to-date on industry trends and best practices to continuously improve processes and procedures
• �� Perform other related duties, as assigned, to ensure effective operation of the department and the Company
• �� Live by and promote Verisma Core Values

Minimum

Qualifications:

• �� Bachelor’s degree in business administration or a related field, preferred
• �� 2+ years of proven experience in a similar role focusing on process improvement and efficiency
• �� Strong knowledge of Lean, Kaizen, Kanban, Six Sigma, or other process improvement methodologies
• �� Excellent analytical, problem-solving skills and ability to think creatively
• �� Proficient with data analysis tools (Excel, SQL, Tableau), process-mapping platforms (Visio, Lucidchart), and ERP/business management systems, with strong technical ability to navigate multiple systems and workflows.
• �� Strong project management skills with the ability to lead cross-functional teams
• �� Excellent written and verbal communication and interpersonal skills
• �� Experience in using ERP systems and other business management software
• �� Demonstrated ability to drive change and implement new processes effectively
• �� Ability to work in a fast-paced, dynamic environment and manage multiple priorities
• �� Analytical and problem-solving skills to identify and resolve issues efficiently while working independently and meeting productivity expectations
• �� Ability to travel up to 15% of the time
• Originally posted on Himalayas